Refund policy
Returns and Refunds Policy
At Dead On Hunting, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your beard care products or apparel, you can return them within 30 days of the purchase date for a full refund or exchange.
Eligibility for Returns:
- Returns must be made within 30 days of the purchase date.
- Items must be unused, in their original packaging, and in resellable condition.
- For hygiene reasons, beard care products (e.g., oils, balms) must be unopened to qualify for a return.
How to Process a Return:
- Contact us at deadonhuntingco@gmail.com with your order number and the reason for your return.
- We will provide instructions on how to return your item(s).
- Once we receive your return and verify the condition, your refund or exchange will be processed.
Shipping Costs:
Shipping costs for returns are the responsibility of the customer, unless the product is defective or incorrect.
Exchanges:
If you would prefer an exchange instead of a refund, we will gladly assist in exchanging the product for an item of equal or lesser value.
For any further questions, don’t hesitate to contact our customer service team.